Using 999bh Terms & Conditions

These Terms & Conditions ("Terms") apply to the 999bh.org website and all services offered under it. 999bh is an online gaming platform providing casino, Live Casino, slots, and bingo services to players in Bangladesh and other countries.

Accessing, registering, or using any service on the 999bh platform constitutes acceptance of these Terms & Conditions. If you do not agree to these terms, please refrain from using 999bh.

999bh reserves the right to amend these Terms & Conditions at any time, for any reason, without prior notice. Revised terms take effect immediately upon publication on the website. We recommend checking this page regularly.

• These Terms & Conditions apply in both Bengali and English.
• In the event of any discrepancy between the two language versions, the English version shall prevail.
• These Terms & Conditions apply to personal, non-commercial use only.

To register with 999bh, you must provide accurate, complete, and up-to-date information. Registering with false or misleading information is strictly prohibited and may result in account termination.

One Account Per Player Policy

Each individual may only register one 999bh account. If a user is found to hold multiple accounts, 999bh reserves the right to close both accounts and forfeit any funds held within them.

• The mobile number provided during registration must be active and verifiable.
• To update your account details, please contact the support team.
• Transferring or selling your account to a third party is strictly prohibited.
• The name provided during registration must match the name on your payment method.

You must be at least 18 years old to use 999bh's services. If there is any suspicion that a minor is using the platform, 999bh reserves the right to immediately suspend the account and void all transactions.

A respectful reminder to parents — please take the necessary steps to ensure your minor children cannot access this platform. 999bh is committed to responsible gaming and places the highest priority on protecting minors.

999bh currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200. Payment methods are subject to change — visit the deposit page for the latest information.

Important Payment Terms

• The payment account used for deposits must belong to you.
• Deposits made through third-party payment accounts may be cancelled.
• Once a deposit is successful, funds are typically credited to your account within 2–10 minutes.
• Always use the correct reference number when making a deposit.
• Report any deposit issues to the support team within 24 hours.

999bh does not charge any deposit fees. However, your mobile banking provider may apply its own service charges, which are governed entirely by that provider's own policies.

Your account must be fully verified before you can make a withdrawal from 999bh. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 1–24 hours.

• Withdrawals will only be processed to the same payment method used for the deposit.
• The required wagering conditions must be met before any bonus balance can be withdrawn.
• 999bh may suspend withdrawals in cases where suspicious activity is detected.
• Large withdrawals may be held pending completion of account verification.
• The maximum daily withdrawal limit is set by 999bh and is subject to change.

999bh regularly offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus has its own terms, which are clearly stated on the bonus offer page.

Welcome Bonus Terms

• The welcome bonus is available to new registered members only and can be claimed once per person.
• A minimum deposit as specified must be made in order to qualify for a bonus.
• Bonus funds must be wagered 30 times before a withdrawal can be made (wagering requirement).
• If the wagering requirement is not completed within the specified timeframe after claiming a bonus, the bonus will be forfeited.
• Some games may contribute a lower percentage toward bonus wagering requirements.

General Bonus Policy

999bh enforces a strict policy against bonus abuse. If multiple accounts on the same IP address or device are found claiming bonuses, all associated accounts will be suspended and bonuses forfeited. 999bh reserves the right to modify or cancel any promotion at any time.

All game outcomes on 999bh are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game result is completely fair and not predetermined.

• Game results are final and no appeals will be accepted.
• 999bh is not liable for any game interruptions caused by technical issues.
• 999bh reserves the right to correct any payouts that are incorrectly displayed due to a software error.
• If your internet connection drops during a game, the bet may be voided or resumed from where it left off.
• The rules for each game can be found within the game itself.

In Live Casino games, the dealer's decision is final. If a live game is cancelled due to a technical issue, all bets will be refunded.

The following activities are strictly prohibited on the 999bh platform. Violations may result in permanent account suspension and forfeiture of all funds.

• Creating multiple accounts to claim bonus benefits.
• Money laundering through third-party payment accounts.
• Exploiting software bugs or glitches to gain an unfair advantage.
• Using bots, automation software, or any other program to play games.
• Harassing, threatening, or engaging in abusive behavior toward other players.
• Attempting to hack or gain unauthorized access to 999bh's systems.
• Filing chargebacks or making fraudulent payment claims.
• Collusion or coordinating with others to defraud the system.

999bh believes gaming is a form of entertainment, not a source of income. We encourage all players to game responsibly. Ensuring responsible gaming is a core part of the 999bh Terms & Conditions.

• You can set daily, weekly, or monthly limits on your deposits, losses, or gaming sessions.
• Use the Self-exclusion feature to temporarily close your account for a set period of time.
• If you notice signs of gaming addiction, please contact our support team.
• For more information on Responsible Gaming, visit our Responsible Play page.

If you feel that gaming is having a negative impact on your life, please take a break and seek professional support. 999bh always puts your well-being ahead of the game.

999bh takes the protection of your personal information very seriously. Details provided during registration are used solely for service delivery and legal compliance. Your information is never sold to third parties.

• All data is protected by industry-standard SSL encryption.
• Financial information is stored on a separate, secured server.
• Information may be disclosed to authorities when required by law.
• For more details, visit our Privacy Policy here.

You may close your account at any time. Before doing so, please ensure there are no pending bets or withdrawals on the account.

• Account closure requests must be submitted to the support team.
• Even after account closure, certain data may be retained for legal purposes.
• 999bh reserves the right to close any account without prior notice in the event of a terms violation.
• If your account is closed while a valid balance remains, you will still be able to withdraw those funds.

999bh reserves the right to change, amend, or update these Terms & Conditions at any time. Continued use of the website after any changes constitutes your acceptance of the revised terms.

For significant changes, 999bh will attempt to notify you via your registered mobile number or account inbox. However, the terms published on the website remain binding regardless of whether such notice is received.

• If you have any questions about the Terms & Conditions, please contact our support team.
• In the event of any dispute, 999bh's decision shall be considered final.
• These Terms & Conditions are governed by international gaming laws and the regulations of 999bh's licensing authority.